This Terms and Conditions Agreement ("Agreement") is entered into between Quest Events, including its DBAs: Drape Kings – AV Drop, EventWorks, A & D Scenery, and Pinnacle Manufacturing ("Company"), and the undersigned client ("Client").
Last Updated: August 13, 2025

1. Rental Services
1.1 Equipment Provided: The Company provides tents, catering equipment (e.g., tables, chairs, linens, cooking appliances), propane, and related accessories for events as specified in the rental agreement ("Equipment").

1.2 Condition of Equipment: All Equipment is provided in good working condition. The Client is responsible for inspecting the Equipment upon delivery and notifying the Company of any defects within 2 hours of receipt.

1.3 Use of Equipment: The Client agrees to use the Equipment solely for its intended purpose and in compliance with all applicable laws, regulations, and safety guidelines. Propane must be handled by qualified personnel in accordance with established safety standards.

2. Rental Period
2.1 The rental period begins on the date and time specified in the rental agreement and ends upon the return or pickup of the Equipment by the Company.

2.2 Extensions to the rental period must be approved in writing by the Company and may incur additional fees.

3. Payment Terms
3.1 Fees: The Client agrees to pay the rental fees, delivery charges, setup fees, and any applicable taxes as outlined in the rental agreement.

3.2 Deposit: For tents and custom items, a non-refundable deposit of 50% of the total rental fee is required at the time of booking to secure the reservation.

3.3 Final Payment: The remaining balance is due 20 days before the event date.

3.4 Late Fees: Late payments may incur a penalty of 1% per day until paid in full.

4. Cancellations and Refunds
4.1 Client Cancellations:

• Cancellations made more than 30 days before the event will receive a refund of the payments made minus any applicable non-refundable deposit.

• Cancellations made between 30 days and 14 days before the event will forfeit 50% of the total rental fee.

• Cancellations made less than 14 days before the event will result in forfeiture of the full rental fee.

4.2 Weather-Related Cancellations:

• In the event of adverse weather conditions that make the use of the Equipment unsafe or impractical (excluding Force Majeure), the Company may, at its sole discretion, cancel or reschedule.

• If the Company cancels due to weather, the Client will receive a 50% refund of the rental fee (excluding the deposit) or a credit for a future event within 12 months.

• If the Client cancels due to weather, standard cancellation policies in Section 4.1 apply unless deemed unsafe by the Company.

4.3 Other Non-Force Majeure Cancellations: Unforeseen circumstances (e.g., venue issues, permit denials, personal conflicts) follow Section 4.1.

4.4 Notification: All cancellations must be submitted in writing via email to the issuing representative.

5. Delivery, Setup, and Pickup
5.1 Delivery: Client must ensure site accessibility and suitability.

5.2 Setup and Takedown: Provided if specified in the rental agreement. The Client must ensure the site is clear.

5.3 Delays: The Company is not liable for delays due to uncontrollable events, subject to Section 9.

6. Client Responsibilities
6.1 Care of Equipment: Client is responsible for loss, theft, or damage. Charges apply at the Company’s discretion.

6.2 Propane Safety: Propane must be handled by qualified personnel.

6.3 Permits and Compliance: The Client is responsible for permits unless agreed otherwise.

6.4 Site Conditions: The site must be level and hazard-free.

6.5 Setup Delays Caused by Client or Third Parties: Additional labor fees may be charged. Failure to agree may cancel setup and trigger cancellation penalties.

6.6 Modifications to Agreed Installation/Strike Times: Any client-requested changes to installation or strike times may result in additional charges, and after-hours/holiday premium rates may apply.

7. Liability and Indemnification
7.1 Limitation of Liability: The Company is not liable for injury, damage, or loss, except for gross negligence or willful misconduct.

7.2 Mutual Indemnification:

• Client indemnifies the Company from claims due to Client’s actions.

• Company indemnifies Client for claims due to Company’s defective Equipment or misconduct.

7.3 Insurance: Client is encouraged to obtain event liability insurance.

7.4 Liability Cap and Exclusion of Damages: The Company’s liability shall not exceed the total fees paid. The Company is not liable for incidental or consequential damages.

7.5 Waiver of Subrogation: Client waives subrogation rights against the Company by its insurers.

8. Damage or Loss of Equipment
8.1 Client is responsible for damage or loss, excluding normal wear and tear.

8.2 Charges include repair/replacement and potential lost rental income.

9. Force Majeure
9.1 The Company is not liable for failure to perform due to Force Majeure events.

9.2 In such cases, the Client may choose a full refund or a future event credit.

10. Termination
10.1 The Company may terminate for breach (e.g., non-payment or misuse).

10.2 The Client remains liable for incurred fees and damages up to termination.

11. Governing Law and Dispute Resolution
11.1 Governing Law: This Agreement is governed by the laws of the State of Texas.

11.2 Dispute Resolution (Binding Arbitration and Waiver of Jury Trial): Any dispute, controversy, or claim arising out of or relating to this Agreement shall be resolved exclusively and finally through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
The arbitration shall be conducted by a single arbitrator in Collin County, Texas, unless otherwise agreed. Judgment on the arbitration award may be entered in any court having jurisdiction. BY AGREEING TO THESE TERMS, BOTH PARTIES EXPRESSLY WAIVE THEIR RIGHT TO A TRIAL BY JURY.

11.3 Injunctive Relief Exception: Either party may seek interim or injunctive relief in court to protect its confidential information, intellectual property, or proprietary rights.

12. Miscellaneous
12.1 Entire Agreement: This document constitutes the entire agreement.

12.2 Amendments: Any changes must be in writing and signed by both parties.

12.3 Severability: If a clause is invalid, the rest remains enforceable.

12.4 Retention of Title: All Equipment remains the property of the Company.

12.5 Damage Waiver (Optional): Client may purchase a Damage Waiver for 5% of the rental fee to limit liability for accidental damage (excluding theft, loss, or misuse).

12.6 Attorney’s Fees: The prevailing party in a legal dispute shall recover reasonable attorney’s fees and court costs.

12.7 Contact Information:
Quest Events, 2591 Dallas Parkway, Suite 20, Frisco, Texas, 75034.
Email: Info@questevents.com | Phone: 1-877-783-7888