FAQs

General

Does Quest Events offer customization for the scenic products or furniture rentals?

Yes, with our extensive scenic inventory and branded furniture rental options, you can achieve an exclusive customized look and feel with your rental selections within the following product lines: GeoSeries, FormSet, Lecterns, Branded Furniture and Stretch Fabrics.

Does Quest Events carry lighting or any other AV equipment?

We do not, however you can contact your local sales manager for recommendations.

Does Quest Events offer rendering services for the scenic products?

We do not offer full-color 3D rendering services, but have created a tool, SetVisualizer to enable our clients to visualize how our scenic product lines coupled with AV screen options can create a great stage backdrop.

SetVisualizer is an interactive web-based 3D design tool developed to help Quest Events’ customers plan, create and view staging and A/V backdrops featuring our scenic rental solutions product line. It’s easy to use! Here’s a link for you to get started creating your own design: setvisualizer.com.

Does Quest allow clients to keep branded items?

Our clients are able to keep all printed materials except for adhesive clings, as these are removed from our products after the event concludes.

What lead time is needed for a customized or branded order?

We need a two-week lead time in most cases.

Rental & Pricing

What information is needed to receive a quote from Quest Events?

As always, the more information we have about your event, the venue and your rental needs, the better.

Here is the baseline we need to provide you with an initial quote.

  • Contact name, email & phone number
  • Venue name/address
  • Company and/or Show name (if applicable)
  • Type of event
  • Install day & time
  • Strike day & time
  • Labor services needed
  • Pickup/drop off
  • Drape and dimensions or scenic requested

How do I set up payment terms with Quest Events?

Quest Events offers a variety of payment methods. If you are seeking payment terms, you will need to complete and submit a Credit Terms Application for review and approval. Once approved, you will be notified.

Quest Events also accepts payments by credit card, check, ACH or wire transfers.

Pipe & Drape

What is pipe and drape?

At its core, pipe and drape consists of steel bases, aluminum pipes (both vertical/telescoping uprights and horizontal drape support rods / crossbars), and fabric drapes.

By industry standard, pipe and drape begins with 6 lb. to 62 lb. bases, as dictated by the height and weight of the drape. As required, base weights are added for safety and stability per industry specifications.

Do you have the same inventory of drape in all locations?

We carry an extensive inventory of drape across all 25 Quest Events locations. The local market can utilize the overall inventory of the company to meet your event needs.

Our standard drape inventory includes: Velour, PolyteQ and Sheers
Our special drape inventory includes: Satins, Sheers, Velour & Banjo, Patterns, and Textures.

What drape colors do you offer?

Our North American coverage includes the following drape colors and fabric types as a standard:

Velour: Black, Blue, Burgundy, Brown, White, and Gray
PolyteQ: Black, White, Ivory, Brown, Red, Blue, Gold, Khaki, Purple, Pink, and Silver
Sheer: White and Ivory

We also carry a variety of specialty drape colors, patterns and textiles ideally suited for high-end, upscale corporate events, weddings or social gatherings.

For more information, view:
Pipe & Drape Rental Solutions
Specialty Drape Rental Solutions

What fabric types do you offer?

Our North American coverage includes a variety of fabric types, patterns and textures inclusive of: Velour, PolyteQ, Sheer, Satin, Banjo, Sequins, Damask, Clipjoint and Burlap.

For more information, view:
Pipe & Drape Rental Solutions
Specialty Drape Rental Solutions

What fabric finishes do you offer?

Fabric finish refers to the top and bottom of the drape. Our drapes are typically finished with a 4″ to 6″ pipe pockets that allows for the sleeving of the drape directly onto the hardware. Drapes in excess of 25’ in height also include grommets and ties allowing the drape to be tied directly to a pipe, such as truss or existing theatre pipe.

What are the drape height(s) offered?

As North America’s largest drape rental company, we inventory a wide variety of drape heights to meet our customers’ needs. Full panel sizes are available in heights from 8’ to 40’ tall. Headers or valance panels are available in these heights: 1’, 2’, and 3’. Custom heights are also available for an additional fee.

How wide are your drape panels?

Our standard event drape panels most frequently rented are PolyTeQ and Velour. Our standard panel widths are designed to be set in 10’ increments. Our specialy drape fabrics come in a variety of widths based on fabric type, pattern and texture. Widths are listed on the drape products featured in the Drape Rental Section of the website.

How is your drape priced? Per linear foot? Fabric type? Height?

The rental price for drape varies depending on a variety of factors including: choice of drape material–fabric type, height of drape panel, linear feet required, and whether labor and hardware are needed.

How tall can your drape be ground supported?

Typically, up to 16’ of drape can be ground supported from a temporary structure (pipe and bases). If it’s taller than 16’ it typically hangs from a structural piece of the building or has reinforced foundational support, from the ground up. With industry-standard structural support, we can install drape up to 22’ high.

What is the cost of a installing a draped ceiling treatment?

Each venue (ballroom, barn, tent, country club, arena, office space, etc.) is unique, so, there are no set prices. To provide the optimum design for the venue, budget and experience desired, we offer complimentary reviews and estimates based on a careful review of the venue selected. Estimates for ceiling treatments vary based on many factors including: available rigging points, whether there is a need for a scissor lift, design and size of the desired ceiling treatment, fabric selection, lighting integration, etc.

Is there a minimum charge for delivery on drape rentals?

We do have a minimum order charge for deliveries however this varies per market. Please reach out to your local sales manager and they will be able to provide additional information.

Contact a sales representative with specific budget questions.

Do you provide labor services to set up the pipe and drape?

We absolutely can provide labor services to install and dismantle the pipe and drape rented. Our team is highly trained to efficiently, effectively and safely complete the installation of the drape products rented. If labor is not needed, we offer dropoff and pickup services.

What is FR and IFR?

FR (Flame Retardant) refers to fabric that has been topically treated with a flame retardant solution. FR-treated fabric needs to be re-treated over time or during cleanings to remain flame retardant.

IFR (Inherently Flame Retardant) refers to fabric that is woven with flame resistant yarn or treated during the finishing process, thereby guaranteeing its safety for the life of the drape.

Both FR and IFR meet the industry standards set forth by the NFPA 701 Small Scale. Certificates are available upon request for all our rental drape.

Specialty Fabric Backdrops

Do you offer LED curtains?

Yes. Quest Events’ LED Star Drops provide a gorgeous, dynamic constellation and star field backdrop for events–twinkling in white or a full range RGB to bring your creative vision to life. Our LED Star Drops create the perfect starry night or animated backdrop for live entertainment, corporate meetings, VIP dinners, social gatherings, educational facilities, and private parties. These LEDs show well, even in high ambient light conditions.

Full spectrum of colors and effects to choose from, allowing you to produce a single or multicolor backdrop or event space. Panels measure 20’H x 25’W.

Do you offer Kabuki Drops or reveals?

Yes. Quest Events designs, manufactures and rents Kabuki Drops–providing a dramatic special effect for corporate and private events. The Kabuki Drop is a technique typically used in theatre or special events, where drape is quickly released from the top of a truss or pipe structure, to reveal the stage, new product, works of art or performers. The reveal is ideal for for sporting events, auto shows, concerts and corporate events.

Do you create step & repeat fabric backdrops?

We can create customized printed backdrops for your client inclusive of step & repeat backdrops. We have partnerships with expert printers who understand the events industry and produce the highest quality backdrops designed to install, hang or be ground supported with our FormSet aluminum frame system.

Scenic Backdrops

Formset

What is FormSet?

FormSet features a series of modular, dimensional panels–artfully developed for patterns to be used singularly (repeated) or in combination with other patterns. Our collection of innovative 3D panels creates one-of-a-kind set backdrops, screen surrounds and décor elements ideally suited for an array of corporate, VIP or social gathering events.

FormSet can be ground supported or hung from truss. The modularity of this product enables the design and creation of unique ground supported structures such as archways, columns, entrances and more.

How is it installed as a backdrop?

The lightweight nature of FormSet enables the tiles to quickly and securely connect to our aluminum frames with Velcro already applied to the product. Installations can either be ground supported up to 18’h or flown from truss for larger set designs or stage backdrops.

Can this product be purchased or is it rental only?

FormSet is a rental only product.

Do you have a team who installs this product or is this something my team will do?

The answer to both is yes! It’s your choice. Our teams across the nation and in Toronto are trained to install all of our scenic product in the most efficient, effective and safe manner to create the backdrop as designed and approved by your team and ours. We also provide the product, hardware and instructions for your team to manage setup and dismantle as well.

GeoSeries: GeoPanels, GeoWalls & GeoTowers

What is a GeoPanel? Are these freestanding?

Quest Events’ GeoPanels measure 36”X36”, install quickly, hanging off the truss or drape line–easily connecting to create a dramatic stage backdrop or A/V surround. Our GeoPanel tiles are designed to connect easily and are fabricated from expanded PVC, featuring seven unique geometric patterns. No heavy tools required for hanging or connecting tiles.

How are GeoPanels installed as a backdrop?

GeoPanels are designed to install quickly and easily. These lightweight tiles connect with our included hardware and can be hung from either the drape line or truss. Uplighting and customized logos are a great way to enhance these panels.

What is a GeoWall? Are these freestanding?

Quest Events’ freestanding GeoWall is designed to look great from all sides–impactful as a standalone used for: room dividers, bar backdrops, baffles and more. Add lights to the GeoWall base, bringing the GeoWall structure to life. GeoWall tiles measure 2’X2’, are ground supported with included hardware and feature five unique geometric patterns. No tools required.

What is a GeoTower? Are these freestanding?

Bring your scenic design off the stage backwall and closer to your audience with the addition of our freestanding, four-sided, GeoTower units. These dynamic freestanding towers add depth and dimension to the stage or room design and can easily be illuminated from within to create maximum visual impact. GeoTower tiles measure 2’X2’, are ground supported with included hardware, made from expanded PVC, and feature five unique geometric patterns–coordinating with GeoPanels. No tools required.

Solid panels provide creative options inclusive of: step and repeat logos, photography, illustrations, thematic designs or the panels can be used to feature directional signage or conference schedules.

What are the height maximums for GeoTowers & GeoWalls?

Our freestanding GeoWalls have a maximum height of 9’
Our freestanding GeoTowers have a maximum height of 14’, inclusive of a base.

Do you have a team who installs this product or is this something my team will do?

The answer to both is yes! It’s your choice. Our teams across the nation and in Toronto are trained to install all of our scenic product in the most efficient, effective and safe manner to create the backdrop as designed and approved by your team and ours. Because the product is so easy to install, we also provide the product, hardware and instructions for your team to manage as well.

Does Quest Events offer customized GeoPanels, GeoWalls or GeoTowers?

We currently do not offer custom pattern/geometric designs for this scenic product, however we do offer customized printed logo options on the solid panels.

Moddim

What is Moddim?

Moddim is a lightweight, eco-friendly, three-dimensional panel that fastens together to create a truly unique backdrop solution for all your stage production, A/V surrounds, room decor or special event needs. The recyclable panels, made from sugar cane, feature four bold patterns and the 18” matte finish square tiles create a stunning design on their own, with extraordinary effects produced with a wash of theatrical lighting or video projection.

How is it installed as a backdrop?

Installing Moddim is super easy! Each tile is connected together by corner grommets and silver rings, which are then hung from either a drape line or truss with an “S” hook.

Do you have a team who installs this product or is this something my team will do?

The answer to both is yes! It’s your choice. Our teams across the nation and in Toronto are trained to install all of our scenic product in the most efficient, effective and safe manner to create the backdrop as designed and approved by your team and ours. Because the product is so easy to install, we also provide the product, hardware and instructions for your team to manage as well.